1. Information We Collect
When you subscribe to Crider AI, we collect the following information:
- Account Information: Name, email address, company name, and business address.
- Payment Information: Payment details are processed and stored securely by Stripe. We do not store your full credit card number on our servers.
- Usage Data: Information about how you interact with our platform, including telemetry queries, template downloads, and feature usage.
- Device Information: Browser type, IP address, and operating system for security and analytics purposes.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Crider AI Service.
- Process subscription payments and manage your account.
- Send service-related communications, including billing notifications and product updates.
- Ensure the security and integrity of our platform.
- Comply with legal obligations.
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data with:
- Stripe: For payment processing.
- Service Providers: Third-party vendors who assist in operating our platform, subject to confidentiality agreements.
- Legal Requirements: When required by law, subpoena, or court order.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of electronic storage is 100% secure.
5. Data Retention
We retain your account information for as long as your subscription is active and for a reasonable period thereafter for legal and business purposes. You may request deletion of your data by contacting us.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at [email protected].
7. Cookies
We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how our platform is used. You can control cookie settings through your browser.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active subscribers of material changes via email. Continued use of the Service after changes constitutes acceptance of the updated policy.
9. Contact
For privacy-related inquiries, contact us at [email protected].
Crider Law / Crider AI — Kerrville, TX